Account Manager (SMB)

Job Type: Contract
Posted: over 2 years ago
Contact: Hannah Ariffin
Reference: 238286_1629280260

12 months contract

Central Singapore

Our Client

Well known social media company

The Opportunity

  • Ownership of end-to-end conversations, revenue, and performance KPIs for a portfolio of 500-1000 small and medium businesses
  • Pitching relevant solutions via scaled methods like emails, video posts, group posts, webinars etc
  • Troubleshooting issues that are blocking the businesses from adopting the pitched solutions
  • Creation of program level revenue plans using data and deploying levers to hit revenue goals
  • Constantly look for way to improve the processes
  • Work with cross functional teams on value driving initiatives - e.g. marketing for content, engineering for tools etc.

Your Background

  • Minimum 5-8 years of experience as a Scaled Account Manager or Online Community manager.
  • Knowledge of the ad sales industry
  • Must have experience handling 300+ accounts
  • Bachelor's degree in business, marketing or other relevant field
  • Bilingual proficiency in Mandarin and English
  • Excellent verbal and written communication skills, customer service and interpersonal skills
  • Excellent command over data - able to effectively use dashboards and run simple analyses to diagnose issues/ identify opportunities from data
  • Experience with effectively deploying scaled communication channels like mass emails, video posts, text posts, community management
  • Organised and able to work to deadlines
  • Able to work with various business functions
  • Strong orientation to hitting revenue goals

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.