Elicit and model business requirements; using appropriate analysis techniques, understand and describe the business needs in a structure and level of detail that is usable by the particular stakeholders
Validate requirements against business objectives; ensure that the requirements or designs deliver business value and directly support the business objectives and goals.
Define solution options; identify, explore and describe the solution options that would achieve the business need.
Analyse potential value and recommend solution; through a clear understanding of the business opportunity and objectives, assess the value that can be generated from the solution options and provide a recommendation to the key stakeholders.
Customer focus; determine all requirements, solution designs and business value assessments from a customer perspective
Focus on quality; ensure all outputs are of a high quality and consistency, presented through the defined templates, models and frameworks of the team.
Transition and change; assist in the identification of the transition journey from current to target state, and the change management activities/focus areas to enable successful adoption of the solutions.
Experience in life insurance distribution, operations or digital projects (mandatory is to have insurance background/experience)
Practical experience in both Agile and Waterfall delivery approaches
Strong analytical and creative problem solving skills, good communicator at all business levels, with the ability to exercise flexibility and judgment in a dynamic environment
Good facilitation and influencing skills, including ability to work effectively across a large organization, developing strong cross-functional relationships