Collections Associate

Location:
Job Type: Contract
Posted: over 4 years ago
Contact: May Anne Ramos
Discipline:
Reference: 187702_1545960118

BRIEF DESCRIPTION OF THE ROLE

The successful candidate will be responsible for managing and collecting on an Accounts Receivable portfolio, ensuring timely payment and resolution of customer issues preventing payment.

RESPONSIBILITIES:

  • Responsible for activities assigned by the Collections Supervisor
  • Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records
  • Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface)
  • Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments
  • Work closely with key teams such as Credit and Sales in mitigating collection risk
  • Collaborate with various internal business functions such as Billing, Credit and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives
  • Provide administration work related to collections, such as preparing adjustment vouchers, statements and letters
  • To be accurate, efficient and organized within daily responsibilities
  • Escalates production issues to his/her team leader as appropriate
  • Complies with all client published policies/ procedures and any legal regulatory requirements in addition to ensuring that Client's Service Level Agreement is met
  • Qualifications/Experience Should Include:
    • Diploma in Accounting, Finance or any Business related course with 3+ years working experience in related field; OR
    • University Degree holder with 1-year relevant internship/ work experience; OR
    • Fresh degree holders in Accounting, Finance or any Business related course
    • Good working knowledge of an ERP system; ORACLE experience would be an advantage
    • Excellent working knowledge of MS Office
    Competencies:
    • Strong communication skills
    • Adaptable to learn new processes, concepts, and skills
    • Demonstrates the ability to work as part of a team
    • Able to work under time pressure, able to prioritise workload and meet strict deadlines.
    • Strong analytical and problem solving skills
    • Positive attitude and flexible, especially in the period of month/quarter/year-end closing

    Working Conditions

    • Candidates must be open to 12 months contract
    • Work location: Bedok
    • Working hours: 7AM-4PM or 10AM-7PM

Interested candidates please submit your updated resume to mayanne.ramos@peoplebank.asia or apply online.