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Desktop Engineer

Job Title: Desktop Engineer
Contract Type: Contract
Location: Singapore
Industry:
Salary: Negotiable
Reference: 238299_1629423441
Contact Name: Hannah Ariffin
Contact Email: hannah.ariffin@peoplebank.asia
Job Published: August 20, 2021 09:37

Job Description

12 months contract (Tuas)

4 months contract (Pasir Panjang)

Our Client

IT solutions company

The Opportunity

  • Provide IT technical support to users within agreed SLA and ensure all issues are properly logged through ticketing system
  • Escalate unresolved issues to appropriate next level resolver group properly
  • Prepare and stage PC/Mobile/iPad and deploy to users upon approval
  • Onboarding and offboarding of users (i.e. laptop configuration, receiving returned IT equipments)
  • Provide IT or application training to customers to ensure they have the technological resources and knowledge of how to use those resources to accomplish their jobs
  • Coordinate with external vendors if vendor needs to be involved for troubleshooting or configuration
  • Provide basic IT support to printers, network, infrastructure and telephony system with guidance provided by site IT expert
  • Provide support to IT projects assigned by site IT expert
  • Manage end-to-end IT support for customer's events and townhalls (virtual or onsite).
  • Asset Management Services
    • Physical Inventory
    • Asset Tracking
    • Asset Disposal
    • Asset Refresh

Your Background

  • Having prior experience as a desktop engineer or IT support is advantageous
  • Fresh graduates/interns are welcome to apply

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at hannah.ariffin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

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