Service Desk (Rotating Shift)
- 12 months contract
- Office Location: Serangoon
- MNC IT Consulting
- Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests.
- Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents.
- Help other support team members to resolve urgent/outstanding issues.
- Act as a contact point between Helpdesk Operations and Other teams.
- Assist supervisor to provide report to the management.
- At least 1 years of IT Helpdesk experience in call centre environment
- Must be comfortable with rotating shift
Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at email@example.com
Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248
EA Licence: 08C5248