Junior Desktop Engineer

Job Type: Contract
Posted: over 2 years ago
Contact: Maricris Fermin
Reference: 213522_1621932254

Junior Desktop Engineer

  • 12 months contract role, with possible extension
  • Work Locations: Buonavista and Tuas sites (company transportation available)
  • Good opportunity to learn/do related project management work

The Opportunity

  • IT On-site Services
    • Provide IT technical support to users within agreed SLA and ensure all issues are properly logged through ticketing system
    • Escalate unresolved issues to appropriate next level resolver group properly
    • Prepare and stage PC/Mobile/iPad and deploy to users upon approval
    • Onboarding and offboarding of users (i.e. laptop configuration, receiving returned IT equipments)
    • Provide IT or application training to customers to ensure they have the technological resources and knowledge of how to use those resources to accomplish their jobs
    • Coordinate with external vendors in the event that vendor needs to be involved for troubleshooting or configuration
    • Provide basic IT support to printers, network, infrastructure and telephony system with guidance provided by site IT expert
    • Provide support to IT projects assigned by site IT expert
    • Manage end-to-end IT support for customer's events and townhalls (virtual or onsite).
  • Asset Management Services
    • Physical Inventory
    • Asset Tracking
    • Asset Disposal
    • Asset Refresh
  • Manufacturing IT services (GxP related)
    • Provide GxP related IT service to manufacturing infrastructures, applications and processes.

Your Background

  • Basic IT/ computer operating experience
  • Has at least 1 year of basic troubleshooting experience with hardware, software and printer issues
  • At least an ITE or Polytechnic graduate
Interested parties please click "Apply Now" or send your CV directly to Maricris Fermin (EA Reg no: R1110126) at Maricris.Fermin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.