Onsite Engineer (Intern)

Job Type: Contract
Posted: over 2 years ago
Contact: Maricris Fermin
Reference: 238142_1628818156

Onsite Engineer (Intern)

  • Internship role (4 months duration)
  • Two headcount needed
  • Work Location: Mapletree Business City
  • Target Start Date: September 2021

The Opportunity

  • IT Onsite Services
    • Provide IT technical support to users within agreed SLA and ensure all issues are properly logged through ticketing system
    • Escalate unresolved issues to appropriate next level resolver group properly
    • Prepare and stage PC/Mobile/iPad and deploy to users upon approval
    • Onboarding and offboarding of users (i.e. laptop configuration, receiving returned IT equipment)
    • Provide IT or application training to customers to ensure they have the technological resources and knowledge of how to use those resources to accomplish their jobs
    • Coordinate with external vendors in the event that vendor needs to be involved for troubleshooting or configuration
    • Provide basic IT support to printers, network, infrastructure and telephony system with guidance provided by site IT expert
    • Provide support to IT projects assigned by site IT expert
    • Manage end-to-end IT support for customer's events and townhalls (virtual or onsite).
  • Asset Management Services
    • Physical Inventory
    • Asset Tracking
    • Asset Disposal
    • Asset Refresh
  • Manufacturing IT services (GxP related)
    • Provide GxP related IT service to manufacturing infrastructures, applications and processes.

Your Background

  • Basic IT/ computer operating background
  • Knowledgeable in basic troubleshooting with hardware, software and printer issues
  • Looking for an internship role
Interested parties please click "Apply Now" or send your CV directly to Maricris Fermin (EA Reg no: R1110126) at Maricris.Fermin@peoplebank.asia.

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.