Partner Solutions Manager Japan

Location: Singapore
Job Type: Contract
Posted: about 1 year ago
Contact: Hannah Ariffin
Reference: 248398

12 months contract

Central Singapore

Our Client

Tech Giant, Social Media Platform

The Opportunity

  • Work cross functionally to triage operational issues and help drive resolutions for Gaming Developers
  • Manage day to day operational work and offer high-touch solutions which includes addressing games submission pipeline, policy compliance, product bugs escalation, developer contracts and registration issues.
  • Own internal operational tasks such as filing escalation reports, monitoring outcome, communicating status internally to partner managers and externally to gaming developer partners.
  • Serve as an internal advocate aligning operational needs from key gaming developers with the policy and developer platform team.
  • Being the subject matter expert within the games partnerships team on developer platform policies.
  • Proactively identify opportunities to improve partner experience on platform's compliance through the creation of scaled messaging and education materials,

Your Background

  • BA/BS Degree or Higher
  • 5+ years of experience in online operations, customer success, account / partner management or project management
  • Exceptional communication and presentation skills, and the ability to clarify and summarize complex issues
  • Ability to work effectively and cross-functionally with all levels of management, both internally and externally
  • Good understanding of the internet and/or gaming industry.
  • Advanced skill in MS Excel, and PowerPoint for data reporting purposes.
  • Fluency in both English and Japanese as the role requires engaging with partners in
  • Japan whose usual business language is Japanese.
  • Ability to converse in Korean language will also be a plus point.

Interested parties please click "Apply Now" or send your CV directly to Hannah Ariffin (EA Reg no: R1984070) at

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.