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Global Support Operations (GSO)

Job Title: Global Support Operations (GSO)
Contract Type: Contract
Location: Singapore, Singapore
Industry:
Salary: Negotiable
Reference: 195828_1560825223
Contact Name: Rachel Lee
Contact Email: rachel.lee@peoplebank.asia
Job Published: June 18, 2019 10:33

Job Description

Global Support Operation

  • 1-year contract
  • Cutting edge technology and innovative work culture

Our Client

Multinational professional services company.

The Opportunity

Be a part to build a rewarding career and be part of an inclusive and diverse team.
Our client is currently looking for the following language for this global project requirement.

  • Hindi
  • Tamil
  • Bengali
  • Singhalese
  • Urdu

Job Description

  • Serve as an expert in the support experience for project.
  • Develop and share deep expertise on products
  • Support and respond troubleshooting quickly to resolve any issues
  • Identify trends and areas of opportunity based on support, and relay information to Partnerships/ Media Operations colleagues
  • Use excellent communication skills to educate creators on our products, and provide feedback and recommendations when necessary

Your Background

Minimum Qualifications

  • BA/BS degree or higher
  • 1+ years of experience in online operations, account management, or customer service
  • 1+ years' experience with Excel and experience with project management
  • Exceptional written and verbal communications skills
  • Ability to work cross-functionally and across multiple time zones and functions
  • Standout executor with attention to detail, strong organization skills, and ability to drive results

Preferred Qualifications

  • Ability to effectively prioritize tasks and manage time, even under high- pressure
  • Fluency and excellent communication skills in English and a second language

Interested candidate can send their resume to Rachel.Lee@peoplebank.asia or apply online.