Program Coordinator - 6 Months Contract (open for renewals)
Project overview
As a Program and Operations Coordinator, your main responsibility is to assist The Client on operations, pipeline management, enablement, reporting, escalations, and general program communications. This includes working with deal leads, product specialists and sellers across APAC, internal stakeholders directly when necessary. You will be the first point of contact for the Support Team and country teams for escalations. You will also own the monthly reporting process and help the team to build quarterly newsletter and other communications.
Responsibilities
- Work across APAC countries to review deal pipelines on a quarterly basis
- Assist in community building, managing end-to-end program communication, including various monthly and quarterly community blasts and meetings discussing program updates and various program metrics such as budget utilisation and trial activation progress.
- Monitor approved global and regional trials and be the first point of contract for troubleshooting matters or program-related questions
- Assist managers in performance reporting, including ROI calculations and trend analyses
Skills
- Experience dealing with large data sets
- Comfort in working across different teams and levels of seniority
- Ability to speak and write in English fluently and idiomatically
- Previous experience in sales, operations or project management
- Comfort with operating in a high-paced, changing work environment with the ability to prioritise multiple functions and tasks, troubleshoot, manage time efficiently and navigate ambiguity
Cheah Wei Ee
Senior Consultant
Registration Number, R23114782
Peoplebank Singapore Pte Ltd
EA Licence Number, 08C5248
EA Licence: 08C5248
