IT Service Desk (Shift)

Location: Singapore
Job Type: Contract
Posted: over 1 year ago
Contact: Chevelle Tan
Reference: 245964

Service Desk (Rotating Shift)

  • 12 months contract
  • Office Location: Serangoon

The Client

  • MNC IT Consulting

The Opportunity

  • Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests.
  • Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents.
  • Help other support team members to resolve urgent/outstanding issues.
  • Act as a contact point between Helpdesk Operations and Other teams.
  • Assist supervisor to provide report to the management.

Your Background

  • At least 1 years of IT Helpdesk experience in call centre environment
  • Must be comfortable with rotating shift

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

EA Licence: 08C5248