Partner Manager - Telco, WhatsApp

Location: Singapore
Job Type: Contract
Posted: about 1 year ago
Contact: Maricris Fermin
Reference: 250819

Partner Manager (Telco)

  • 12 months contract role, with potential extension
  • This role will work 100% onsite at our client's office.

Our Client

  • A well-known social media company

The Opportunity

This role is focused on growing our client's WhatsApp Business API ecosystem which serves large sized clients globally. The Telco Partner Manager will have strong channel or sales b2b SaaS experience. This candidate should have strong strategy and relationship management experience to grow and accelerate the partner GTM strategy primarily in the Telco vertical.

The position will primarily involve developing and accelerating WhatsApp Messaging through a set of prioritized target partners. This candidate will bring Telco partners live on the WhatsApp API, and create and implement partner specific business plans to deliver WA business messaging growth.

The candidate must have superior analytical skills and the ability to effectively influence and communicate cross-functionally with all levels of Telco management. The candidate will thrive in a team-oriented environment, internally working cross-functionally with Mobile Partnerships, Product Partnerships, Data Science, Partner Engineering, Global Programs, and Operations teams to accelerate Telco customers through WhatsApp business messaging.

Job Responsibilities:

  • Launching/Executing/Maintaining telco partnerships on WhatsApp API
  • Deliver Telco partnerships which exceed messaging goals & quotas
  • Own forecasting and goaling for key telco partners in region
  • Manage weekly check-ins with telcos and bring appropriate WA resources to those meetings
  • Understand at least at a high level all the necessary tech components needed in Telcos tech stack to successfully launch a business messaging solution
  • Build up execution cadence with Telco with the view to scheduling a large in person workshop with that telco after critical prep is completed
  • Follow up with telco & 3rd parties on their execution roadmaps and drive messaging project to completion
  • Work with internal teams to resolve any technical or business issues with telco, and unblock

Your Background

  • Has 10+ years of experience in Telco APAC ecosystem or in Business Messaging related business. A bonus would be to have experience in both areas
  • Experience in cPaaS, SaaS or enterprise software environments
  • Strong analytical skills to determine which programs work and insight to build on that experiences
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
  • Capacity to get things done at short notice while collecting information from a variety of internal and external sources
  • Fluent in spoken and written English and Indonesian
Interested parties please click "Apply Now" or send your CV directly to Maricris Fermin (EA Reg no: R1110126) at

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.