Subsea Operations Support Engineer

Subsea Operations Support Engineer

• 12 months contract

Our Client

• Tech Giant, Social Media Platform

The Opportunity

The Subsea Operations Support Engineer will be responsible for the Operational support of one of the world's largest and most complex networks. As a member of this team, you will have a unique opportunity to operate and maintain the subsea cables and get involved in all aspects of operations.

Job Responsibilities:

• Support multiple subsea cables O&M, and troubleshoot a variety of issues in a timely manner.
• Perform fault isolation based on the troubleshooting outcome.
• Coordinate with NOC, smart hands and equipment manufacturers to resolve issues and restore service.
• Work cross-functionally and cross-regionally with other network operational support teams.
• Partner with and escalate to various teams in pursuant of restoring service and limiting impact.
• Manage and escalate critical events while communicating clearly and concisely. Document and optimize operational processes and procedures.
• Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
• Identify areas for automation and create or participate in the solution with scripting or coding skills.
• Support deployment activities and operation readiness.
• Partner with audit teams to ensure accurate inventory and documentation.

Your Background

• Knowledge and experience of Subsea and DWDM technology.
• Knowledge of Subsea technology including open cables, WSS ROADMs, Branching Units and Repeaters.
• Experience understanding architecture for system dependencies and translate these into deployable solutions.
• Experience in analyzing situations, troubleshooting, systems and tools, and problem solving.
• Experience managing and switching BU's, WSS BU's.
• Experience managing PFE and troubleshooting complex subsea power and grounding issues.
• Experience in Subsea Operations, Deployments and Technology with 8-10 years industry experience.
• Technical experience in telecommunication networks in the subsea optical transport networks including DWDM, network infrastructures, IP Networking equipment, optical testing, optical measurement principles, experience with photonic layer.
• CLS Management experience including facilities maintenance and security.
• Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program.
• Experience in the Subsea O&M including (but not limited to), marine repair and maintenance (including depot testing and sparing), marine repair dispatch and spares loading.
• Hands-on experience with CLS tools and test equipment, in managing landing party use and setup of equipment during repairs.
• Familiarity with DCN operations, management, network security and architectures.
• Documentation and communication experience.
• Knowledge with the Network Management system (NMS), Element Management system (EMS) and CLI interfaces of different vendor platforms.
• Ability to operate autonomously, strong analytical skills, coupled with a strong sense of ownership, urgency and drive.