HR Operational Analyst (Jap)

Job Type: Permanent
Posted: about 4 years ago
Contact: Rachel Lee
Reference: 198008_1568258523
HR Operational Analyst (Japanese Language)
  • Permanent role
  • Opportunity to work with a large global client with a strong brand
Our Client
  • Multinational professional services company
  • A Fortune Global 500 company

The Opportunity
Human Resources professionals develop and execute HR strategies, programs and services across one or more parts of the employee lifecycle to attract, develop and retain a highly engaged and differentiated workforce that enables the execution of human capital and business strategies.

Key Responsibilities:
  • Handle inbound employee/cross-functional teams' inquiries, identify needs, process necessary transactions in Workday, Salesforce and other systems, and escalate issues.
  • Provide reporting on work and escalate issues to Project Managers
  • Process International Exits, Onboarding and Travel cases as needed
  • Identify opportunities for process improvement and compile process information for Training
  • Raise risks and issues to Project Management
  • Gathering data and working with the employees/cross-functional teams to complete HR processing
  • Prepare and deliver updates to management team on a weekly basis.
  • Serve as primary contact for processing needs and client inquiries on processing team SLAs
  • Schedule and drive meetings with parties as needed
  • Oversee the development of process documentation, track process changes and drive documentation updates according to team lead directives
  • Create and maintain partnerships with geographically distributed HR Business Partners, Employee Relations specialists, and specialty HR Operations teams (Recruiting, Compensation, Finance, Benefits, Immigration, Payroll, Mobility, HR Information Systems)
  • Your Background
  • Qualifications/Experience Should Include:
  • Basic Qualifications:
  • Bachelor's Degree
  • Minimum 3 years of experience in Business Operations
Your Background
Preferred Qualifications:
  • Fluent in Japanese language as will be required to communicate with Japanese clients + English speaking required.
  • Able to travel for 1-2 weeks of training
  • Workday, Salesforce experience preferred
  • Previous HR experience is a plus but not required; Strong Operations experience preferred
  • Strong communication skills
  • Required - Excel experience including creating pivot reports, VLOOKUP's, and charts/graphs partnered with analytical and problem-solving experience
  • Process mapping experience a plus
Interested applicants please share your resume to or apply online.